Education Consultant (FRESH/JUNIOR)

RESPONSIBILITIES: 

Working schedule:
● 5 days/ week during regular Fall & Spring term (OFF on Mon/Thur or Tue/Fri)
● 6 days/ week during summer & winter camp (day off will be advised later)

Working time:
○ Weekday: 10:00 am - 7:00 pm and 1:00 pm - 9:00 pm
○ Weekend: 8:30 am to 5:30 pm

1. Sales & Enrollment
- Follow-up to convert from potential lead source to meet the pipeline & final sales target
- Arrange diagnostic tests and meeting with customers;
- Consult of prospective students and their families to offer the suitable course based on customers’ needs, and students’ information
- Receive customer payments and hand over cash balance and documents to the Accounting Department
2. Customer relation management
- Handle customer’s inquiries
- Timely communicate feedback with internal team and make suggestions to improve organization
- Provide good after sales service to have high parent/ student referral source
3. Administration
- Arrange class for students;
- Organize and assist in PA exhibitions/workshops and other educational events.
4. Other tasks assigned by the first-line supervisor.

Job Requirements

1. Education:
● Bachelor degree from accredited university
2. Language requirement:
● Fluency in Vietnamese
● Must: Fluency in English (Ielts 6.5 or above) or Advance level in Korean (TOPIK 5 or above)
3. Work experience:
- Open for Entry level candidates
- At least 1 year experience in sales/customer service or working experience in the education industry is preferred
4. Skills and attitude:
● Strong translation and problem solving skills.
● Ability to work under high pressure and target.
● High customer service mindset.
● Well team-player

Benefits

Premium healthcare insurance

25+paid leave days per year

Free gym membership