Project Management Assistant

About us

Founded in 2006 & began developing Magento solutions in 2007, On Tap has become the UK’s longest-serving official Magento Solutions Partner. With years of experience, we’ve mastered what makes a great eCommerce site and expanded our expertise to platforms like Shopware, Shopify, and BigCommerce, while maintaining our focus on eCommerce.

Today, we provide white label services to an ever-growing number of development agencies, helping them deliver projects, increase revenue, and stay competitive. Our clients range from SMEs to multinational Enterprises (£3bn+ turnover) with a focus in the EU market.

As we continue to grow, we are looking for a Project Manager who can help us manage and deliver high-quality eCommerce projects, ensuring successful collaboration with clients and internal teams to achieve outstanding results!

Key Responsibilities

• Project Management: Coordinate and manage project timelines, ensuring deliverables meet both quality and schedule requirements.
• Release/Deployment Management: Oversee release schedules and deployment plans, working closely with technical teams to ensure efficient and smooth rollouts.
• Customer Support Triage: Serve as the primary point of contact for triaging customer support issues, prioritizing tasks and delegating them to the appropriate teams.
• Stakeholders Management: Act as a liaison between developers, QA, and Product Owners, ensuring alignment on project requirements and goals.
• Estimation & Scheduling: Facilitate the estimation process and coordinate schedules to keep projects on track.
• Risk Management: Identify, assess, and communicate project risks to mitigate potential impacts on project outcomes.

Yêu cầu công việc

• At least 6 months of experience in project management within eCommerce or related technology environments
• Strong familiarity with project management software tools (especially Jira), methodologies, and best practices
• Good spoken and written English communication skills (IELTS 6.5 or equivalent).
• Strong analytical thinking, organizational skills and ability to manage multiple projects concurrently.

Quyền lợi

• Salary: Up to 20M. Reviewed every 6 months
• 5-day workweek, from 9AM to 6.15PM, Monday to Friday. (3 AM to 12.15PM UK Time)
• Agile working environment that respects differences and focuses on human development
• Opportunities to participate in clubs: Football, running, game, etc.
• Team-building events, picnics, and summer trips
• Scenic office on 14th, 16th, 18th, 19th, and 20th floors. Free access to tea and coffee.
• 13.5 days of annual absence (12 days in accordance with the law + 1.5 days company trip)
• Social and health insurance in accordance with the Vietnam Labor Code
• Birthday gifts, seniority allowance, course & certificate coverage