Customer Support Intern


Internship Hồ Chí Minh Negotiable

Job Description

Customer Service and Relationship Management: Provide the highest level of customer service at all times and in all communications. This often involves acting as a liaison point between the client, insurer and treatment facility, including:

  • Claims and direct billing support
  • Handling client’s queries and request via multiple channels (emails, inbound calls, chat apps)
  • Handle applications, contracts and VATs
  • Manage renewal and next payment notices
  • Client communications
  • Assisting advisor team as needed
  • Performing other duties as assigned by management

Job Requirements

  • Strong English in all skills
  • Detail oriented and organized
  • Hardworking, proactive and a fast learner


  • Internship allowance: 4,000,000VND/month, free parking at the building
  • Support stamps, some practice documents according to the company’s regulations
  • Fully equipped workstation
  • Dynamic English speaking environment, international company and management
  • Work directly with management
  • Regular professional development training
  • Learn over 30 local, regional and international health and life insurance companies

Tenzing Pacific Services was founded in 2013 with the simple aim to help our clients make better financial decisions by providing unbiased, transparent advice and unparalleled customer service.  This is done by creating bespoke plans through leading providers in health insurance, life insurance, savings plans, investment platforms, offshore bank accounts and more. 
With over 50 local, regional and international providers in our quotation platform, this allows us to quote clients in real-time through aggregating and consolidating product information to a single, easy-to-understand proposal.  Our holistic and analytical approach, allows us to help our clients achieve their financial goals and protect themselves, their families and businesses.

Email: recruitment@ten-pac.com

Phone: 028 3821 5367 - 0777118718 (Ms. May)

Company website: www.ten-pac.com
Company Facebook: https://www.facebook.com/TenzingPacificServices/
Company LinkedIn: https://www.linkedin.com/company/5156339